Hotel room layout: Floor plan ideas for hotels
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Hotel room layout: Floor plan ideas for hotels

What is a hotel room layout? Hotel room layout refers to the design and arrangement of a guest room within a hotel. This includes the placement of furniture, fixtures, and amenities to create a functional and comfortable environment for guests.  That’s the definition, but the impact of the right hotel room layout is more than…

Travelling in South Korea with Travis
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Travelling in South Korea with Travis

This month, Travis (@mrdavids1, on Instagram) joined The Dragon Trip on our amazing 12-day adventure across South Korea. We caught up with him to discover his favourite moments from the tour, what he adored about South Korea, and some top travel tips for fellow adventurers. Why did you choose to visit South Korea? I’m the type…

Hotel Staff: Guide to Recruitment & Management
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Hotel Staff: Guide to Recruitment & Management

What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…

Hotel goals: Examples and objectives
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Hotel goals: Examples and objectives

What are hotel goals? Like all businesses, hotels have goals – or at least, they should. For successful hotels, a goal is much more than just an aspiration: they’re beacons, guiding every aspect of your operation, from guest satisfaction to financial growth. Understanding the essence of hotel goals and their pivotal role in your business’s…

ultimate k-pop itinerary
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The Ultimate K-Pop Itinerary: What to do in Korea

In recent years, the explosive growth of K-Pop has been nothing short of remarkable. With its infectious beats, dazzling choreography, and visually stunning music videos, K-Pop has managed to carve out a unique space in the crowded landscape of global entertainment. As a result of the genre’s global impact, there’s been an increase of tourists…

Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media
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Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media

When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…

3 simple ways Travelodge used guest experience to deliver double-digit growth
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3 simple ways Travelodge used guest experience to deliver double-digit growth

In 1985 Travelodge set out to become the UK’s leading value hotel brand. More than 30 years later, it’s the UK’s largest independent hotel brand with 500 hotels and 37,000 guest bedrooms. In its most recent annual trading statement for 2015 the hotel business delivered some exceptional financial results, including: increased year-on-year total revenue by…

Where to go in 2024: Top 6 Places in Asia
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Where to go in 2024: Top 6 Places in Asia

Struggling on where to go in 2024? Well, lucky for you, we’ve listed our top 6 bucket list places to visit in Asia this year. As much as travelling might feel like a pipe dream in today’s rather expensive climate, it doesn’t need to be! With a mere 10% deposit* required when booking our tours…