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What are hotel management apps? Hotel management apps are software tools that make the everyday running of your property easier. They enable you to automate processes and expand your capabilities to achieve business goals. Some of the tasks they’ll help your hotel with include making more revenue per booking, improving guest feedback and review scores,…
What are the different types of hotel rooms? Types of hotel rooms are the classification of rooms offered at a hotel. By giving hotel rooms a ‘type’, properties help guests understand exactly what they’re booking when planning their stay. Hotel room types vary by size, number and type of beds, amenities, what you can do…
What is a hotel SOP? A Standard Operating Procedure (SOP) is a set of instructions on how to complete a specific task. It can vary in level of detail from checklists to step-by-step procedures or word-by-word scripts. Ideally, the level of clarity provided strikes a delicate balance between detail and freedom, making it easy for…
What is a hotel SWOT analysis? A hotel SWOT analysis is a strategic planning tool used to identify the strengths, weaknesses, opportunities, and threats related to your hotel business. This comprehensive approach allows you to assess internal and external factors influencing your operations, enabling informed and effective decision-making for growth and improvement. SWOT analyses are…
What is a hotel room layout? Hotel room layout refers to the design and arrangement of a guest room within a hotel. This includes the placement of furniture, fixtures, and amenities to create a functional and comfortable environment for guests. That’s the definition, but the impact of the right hotel room layout is more than…
What are hotel staff? Hotel staff are the backbone of any hospitality establishment, embodying the service and operational excellence that define a hotel’s reputation. These dedicated professionals, ranging from front desk agents to housekeeping, play pivotal roles in ensuring guest satisfaction and seamless hotel operations. Their expertise and commitment are crucial in creating memorable stays…
What are hotel goals? Like all businesses, hotels have goals – or at least, they should. For successful hotels, a goal is much more than just an aspiration: they’re beacons, guiding every aspect of your operation, from guest satisfaction to financial growth. Understanding the essence of hotel goals and their pivotal role in your business’s…
When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…
In 1985 Travelodge set out to become the UK’s leading value hotel brand. More than 30 years later, it’s the UK’s largest independent hotel brand with 500 hotels and 37,000 guest bedrooms. In its most recent annual trading statement for 2015 the hotel business delivered some exceptional financial results, including: increased year-on-year total revenue by…
