Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media
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Hotel Customer Service: How to use Twitter to engage & listen to your guests | SiteMinder | Guest Experience, Hotel Management, Online Reviews, Sales + Marketing, Social Media

When it comes to posting and sharing content, Twitter is less effective than Facebook and Instagram, and staff can find it overwhelming to keep on top of the continuous, snappy engagement that this social media platform demands. That said, its 320 million monthly users can’t be ignored, and Twitter is without doubt the best social…

JetBlue launches New York-Edinburgh service – Business Traveller
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JetBlue launches New York-Edinburgh service – Business Traveller

JetBlue has launched its latest transatlantic route, with daily seasonal flights between New York JFK and Edinburgh. The route represents the carrier’s fifth transatlantic destination, joining Amsterdam, London, Paris and the airline’s recently launched summer seasonal service to Dublin. Flights depart JFK at 2112, arriving into Edinburgh at 0930 the following day, with the return…